What Is The Most Important Quality Of A Leader – One of the biggest names in design Wouter Tulp shares his secrets on what makes an artist successful. Wouter Tulp is a fashion designer based in Holland and a teacher at Schoolism. This year, he was a speaker at Futuro 5 Digital Arts Festival and we had the pleasure of asking him a few questions about his work and art. Before proceeding to the interview, let’s quickly say a few words about this amazing artist.

Wouter Tulp specializes in character design but he is also experienced in many areas of photography: journalism, book covers, children’s book illustrations, editorial photography. He graduated from the Willem de Kooning Academy of Art in Rotterdam and has been working as a freelance artist ever since. At Kuratanga, she teaches two courses: Conceptual Characters and Visual Characters, where she shares her best techniques and best tips for drawing characters.

What Is The Most Important Quality Of A Leader

In digital art, the same thing happens. I started writing when I was young. And from there, it was natural for me to become an entrepreneur. Then, suddenly, everything is digital. So that goes into the techniques I use as an illustrator.

The 3 Most Important Qualities Of An Artist [interview]

Well, to me, it’s just normal. People can create beautiful work in any culture because I think art belongs to people. For me personally, heritage is something that I can express better in something that I am attracted to. But for my professional work, I do traditional methods because it’s easier to do corrections and things like that. So, I do both.

No, I don’t think so. Like I said, it’s normal for people to create art in any medium.

Yes, but it didn’t happen. The fun part about that was the team I worked with. We had this great group of people and it was a really exciting project. But in the end, it was canceled. It’s sad.

I think it’s the most challenging topic for a theme park. The reason is challenging, there are many people between you and the customer, so miscommunication and misunderstanding can occur. So you should write things down every time you feel like you’re on a different path. This is why projects are difficult and challenging. Because writing is always fun for me.

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Let me think. Basically, you have to be able to understand your art as a technique and a vision. Be fun to work with and be a friendly person so people will be more willing to include you in a project rather than not. That’s a real reason for a philanthropist. Help others – you are not alone. If you have succeeded, if you have learned something, try to help others whenever you can. I think this is an important aspect of success.

Iveta is a passionate blogger who has been writing for the brand since the launch of the blog. He continues to focus on inspiring people and informing about topics such as graphic design, photography, education, business, marketing, and more.

A source of high-quality vector graphics that offers a variety of pre-made designs, graphic design bundles, Adobe Character Animator, and more. When running a business, there is no it’s an error in the process. Whether you’re focusing on sales numbers, marketing strategy, or internal management, there’s always something you and your team can do to improve. That said, when it comes to customer service, it can be difficult to know where to focus your improvement efforts. Should I adjust my customer support hours? Need more customer-facing staff? Maybe I should rethink my customer service approach? Answering any of these questions is not easy. However, put together, the main concern is where to focus first, asking the question “What are the three most important aspects of customer service?”

In fact, the 3 main characteristics of customer service center around the three “p’s”: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you follow these guidelines, you’re on the right track.

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Here, we break down the 3 important aspects of customer service in detail. We’ll also link to some customer service guides, so you can follow their guides if you’re not sure what high-quality customer service looks like. Let’s get started! 🙌

To understand what the three “P’s” are for, first, let’s break down what they are. The first “P”, professionalism, is about how you feel about your customers. Whether the customer is upset or misbehaving, it’s up to you to explain the situation, if possible, and do what you can to present your brand in a positive light.

The second “P”, patience, is to remember that all customers are different. While it may seem like “does” and “doesn’t,” each customer learns at a different rate and may respond to a routine in a way you didn’t expect. Therefore, providing high quality service is about creativity and flexibility.

Finally, the third “P”, a people-first attitude, is built on professionalism and patience. With this in mind, your customer service strategy should reinforce the idea of ​​human connection. In other words, the special task is to remember that, although money is changing hands, money is not the main part of the transaction. It’s the connection you make with the customer.

The Single Most Important Quality Metric

We will discuss these 3 important aspects of customer service below in detail. That way, you don’t just know what you “must do”. You will also know how to confidently turn every vision into action.

First, let’s look at professionalism. Of the 3 important aspects of customer service, professionalism is the most basic and the first thing that needs to be demonstrated when entering the workplace. However, when dealing with a frustrated customer, it’s easier said than done, and ultimately, it takes practice and experience to ensure you’re confident and level-headed at all times. Below are the most important aspects of professionalism in customer service.

From the outside, acting professionally is primarily about being calm and collected at all times. If a customer is unhappy about a product, an experience with an employee, or a general situation you have, it’s easy to block and respond to their complaints with a consistent tone and voice. However, mirroring the customer’s behavior when they are unhappy is a difficult problem to solve. Being calm, on the other hand, is an assurance that their concerns are being addressed and that you are there to help.

In retail environments, for example, there are many examples of employees dealing with a bad customer. On a recent trip to the grocery store, for example, I saw a customer complaining loudly about a lost product. It’s a bargain, he called out, because the shelf was empty, and they robbed him of the cheap price. He also argued that the employee was at fault in front of him, even though he appeared to be the deli manager, not a member of the animal union. However, despite his appearance and loud voice, she remained calm and led him to the store’s customer service desk, assuring him throughout the walk that he would get a shower and give the purchase price. when the item is returned.

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In the end, because the deli manager was so cool and so honest, the customer relaxed and left the store with his problem. Likewise, in your own business, applying the 3 key characteristics of customer service is to stay calm and solve problems. That way, you don’t just reduce the customer’s frustration. When you present your brand in a professional manner, they will be more likely to come back, even if it is not possible to meet their needs.

As a rule, empower each employee to make decisions under a dollar amount. The “right” dollar amount depends on your business model and the approximate lifetime value of the customer, but between $20 and $100 is probably about right. In the example above, the product may cost less than $10. It’s not a good time to raise that complaint with another person — and it’s certainly not worth losing a customer (even a Crazy Karen!) because she’s upset because of “talk to manager” to complete the complaint. Train your friends to find solutions quickly and agree and keep the first “P” in mind.

Speaking of negative experiences, professionalism in customer service involves seeing every experience as a learning opportunity. Just like an argument with a friend or family member, experiences with difficult clients come from both sides of the situation. Because of this, whether a customer is feeling energetic or focused, they usually have a legitimate reason to be upset. Find that reason and focus on deciding how you can prevent similar arguments in the future.

There is always a way to take a bad experience and turn it into an opportunity to learn and improve. Below is a

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